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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robin Farmwoman

Robin Farmwoman

September 4, 2024

1  out of  5
rating by Robin Farmwoman
"They are fine as long as you don't make a claim. They send ever increasing bills reliably, and get snarky when you ask about the increases. Then, a claim, and all of a sudden they don't want to help or talk to you. So much for the "benefits" of dealing with a local agent. BEWARE"
We responded:
"Hi Robin. As I stated on the phone, our agency is definitely here to help. I am sorry that your experience with our claims department didn’t go the way that you wished it did. I also want to apologize if you thought I was harassing you on the phone by calling you back. I thought the call had dropped and I didn’t realize that you had hung up on me, so I called you back. Having said that, our agency is still here to help you if you need us. Please give me a call at (505) 877-1391 if you would like to discuss this further. Thank you for bringing this to my attention, and I hope we can resolve this to your satisfaction. Sincerely, Ron Pino State Farm Insurance"
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Patty Grice

July 18, 2024

5  out of  5
rating by Patty Grice
"Have had Ron Pino as my State Farm Agent now for almost 23 years. We have only had a few claims for him, one car claim and one roofing issue and both have been settled excellently. Ron and his staff are excellent and I would recommend them to my friends."
We responded:
"Thank you for your kind words. We appreciate you taking the time to share your experience with us at Ron Pino - State Farm Insurance. We are committed to providing great service to our customers. We hope you have a wonderful day!"
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Penny Fishel

April 19, 2024

5  out of  5
rating by Penny Fishel
"Lindsey was great to work with! She is very knowledgeable and State Farm’s rates are great."
We responded:
"We appreciate the five stars! Lindsey is amazing! We are blessed to have her on our Team at Ron Pino - State Farm Insurance. Please let us know if we can help with any of your insurance needs."
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maria Parra

February 16, 2024

5  out of  5
rating by maria Parra
"Excelente servicio"
We responded:
"Gracias por tomarse el tiempo para darnos cinco estrellas a la oficina de Ron Pino - State Farm Insurance."
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Regina Aguilar

February 15, 2024

1  out of  5
rating by Regina Aguilar
"I have been with this insurance for year's every time I have called for help on repairs Insurance does not cover?? Why am I paying you if you cannot help when I need it? I WOULD NOT RECOMEND THIS COMPANY"
We responded:
"We are so sorry that your window is not covered by your Homeowners Insurance. Unfortunately, no Homeowners policy covers repairs that are the result of wear and tear, maintenance, or poor installation. Please contact us at your earliest convenience, so we can talk about this further."
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elijah flores

February 10, 2024

5  out of  5
rating by elijah flores
"Great Experience.. Lovely staff and amazing atmosphere."
We responded:
"Thank you for taking the time to give us a 5 Star review. Our goal at Ron Pino - State Farm Insurance is to give great customer service. Thank you for your business. "
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Concepcion Moreno

February 8, 2024

5  out of  5
rating by Concepcion Moreno
"Mira contenta y agradecida."
We responded:
"Gracias por tomarse el tiempo para darnos cinco estrellas a la oficina de Ron Pino - State Farm Insurance."
Profile photo of Noretha Vigil

Noretha Vigil

February 6, 2024

5  out of  5
rating by Noretha Vigil
"I have been with this agency for over 20 years and have never had any problems with them. Recently we needed Ron’s help on a claim and the staff was always there to help in anyway they could. Thank you Ron for getting us what we needed!"
We responded:
"Thank you for taking the time to share your experience about doing business with Ron Pino - State Farm Insurance. We truly appreciate you trusting us with your insurance over the last 20+ years. Our goal is to be there for our customers when it matters most. We hope you have a great day! "
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Gabryelle Henry

January 30, 2024

5  out of  5
rating by Gabryelle Henry
"Jessica was beyond helpful. She was patient, and very informative. She listened and provided the best options. I appreciate the time and effort she put into assisting me."
We responded:
"We appreciate you taking the time to recognize our efforts here at Ron Pino - State Farm Insurance, to provide great customer service. We believe our customers deserve it. We hope you have a blessed day!"
Profile photo of Nayely Enriquez

Nayely Enriquez

January 25, 2024

5  out of  5
rating by Nayely Enriquez
"Excelente servicio muy atentos"
We responded:
"Gracias por tomarse el tiempo para darnos cinco estrellas a la ofician de Ron Pino - State Farm Insurance."
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Gilbert Rivera

January 19, 2024

5  out of  5
rating by Gilbert Rivera
"Luis was totally awesome. I highly recommend him for any of your insurance needs. Very personable and friendly."
We responded:
"Our Team's main focus is to take care of our customers here at Ron Pino- State Farm Insurance. Thank you for recognizing Luis. We are blessed to have him."
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Leticia Atencio

January 16, 2024

5  out of  5
rating by Leticia Atencio
"Great service from Jessica Fields, thank you"
We responded:
"We are dedicated to taking care of our customers here at Ron Pino - State Farm Insurance. Thank you for recognizing Jessica. We hope to see you soon!"
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Jesus Rodriguez

December 21, 2023

5  out of  5
rating by Jesus Rodriguez
"Luis me brindo un gran cervicio estoy 100 % satisfecho"
We responded:
"Gracias por tomarse el tiempo para darnos cinco estrellas a la oficina de Ron Pino - State Farm Insurance."
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kim quintana

December 20, 2023

5  out of  5
rating by kim quintana
"Ron always goes above and beyond to help his clients. We’ve been very pleased with his services."
We responded:
"Thank you, Kim! We strive to give our customers legendary service here at Ron Pino - State Farm Insurance. Please call us with any of your insurance needs."
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Naomi Martinez

December 12, 2023

1  out of  5
rating by Naomi Martinez
"Horrible customer service over a month wit no response Ashley is the rudest person ever I would not recommend them"
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felipe castillo

December 8, 2023

5  out of  5
rating by felipe castillo
"Me atendieron muy bien muchas grasias"
We responded:
"We appreciate you taking the time to give us a review here at Ron Pino - State Farm Insurance. We hope you have a great day!"
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Silvia Hernandez

December 1, 2023

5  out of  5
rating by Silvia Hernandez
"Muchas grasias muy amable Luis muy buen servicio"
We responded:
"We appreciate the five-star review of Ron Pino - State Farm Insurance. Please call us if we can help you with any of your insurance needs."
Profile photo of Elizabeth carrete

Elizabeth carrete

November 30, 2023

5  out of  5
rating by Elizabeth carrete
"We had a pretty nice experience working out our insurance with jessica, she's so patience and understanding lady"
We responded:
"Thank you for taking the time to recognize Jessica and Ron Pino - State Farm Insurance. Take Care!"
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Santiago Mercado

November 3, 2023

5  out of  5
rating by Santiago Mercado
"Muy bien servicio. State Farm siempre nos ayuda y nos da confianza"
We responded:
"We appreciate your vote of confidence here a Ron Pino - State Farm Insurance. We strive to give the best customer service possible. Please call us, if we can help you with any of your insurance needs."
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Rose Purcella

November 1, 2023

5  out of  5
rating by Rose Purcella
"Service is very very nice and great. I will recommend them to anyone what’s your name? Louise was extremely professional an excellent thank you."
We responded:
"Thank you Rose for taking the time to share your experience here at Ron Pino - State Farm Insurance. Please call us if we can help with any of your insurance needs. We hope you have a Great day!"
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drDoWhile

October 20, 2023

5  out of  5
rating by drDoWhile
"I cannot praise the Ron Pino agency enough for their stellar service. They've not only insured one, but two of my cars - the experience has been nothing short of amazing. I had the pleasure of working with Luis, which is definitely who I’d recommend that you go to. From the moment I walked in, his customer service skills were exemplary. The entire staff was welcoming, knowledgeable, and ready to assist. Luis patiently answered all my questions, ensuring I understood every detail of my policies. Thank you again to Luis and the Ron Pino State Farm agency! -David"
We responded:
"Thank you for your kind comments about our staff here at Ron Pino - State Farm Insurnace. We truly are committed to ensuring the satisfaction of our customers and are happy that you had a positive experience. Thank you for the feedback. We hope you have a wonderful day."
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Maricela Torres

October 19, 2023

5  out of  5
rating by Maricela Torres
"Buen servicio"
We responded:
"Thanking you for taking the time to rate Ron Pino - State Farm Insurance. Please let us know if we can help you with any of your insurance needs."
Profile photo of Lucianna Moncada

Lucianna Moncada

October 19, 2023

5  out of  5
rating by Lucianna Moncada
"Highly recommend ask for Luis."
We responded:
"We are truly blessed to have Luis on our team here at Ron Pino - State Farm Insurance. Thank you for expressing your satisfaction with our service."
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Raul Corona

October 19, 2023

5  out of  5
rating by Raul Corona
"It was such a pleasure working with Luis he made everything so easy and quick.Made the right choice working with him for sure !"
We responded:
"Thank you for your kind words regarding Ron Pino - State Farm Insurance. We are here to serve your insurance needs. Take Care!"
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Michelle

October 19, 2023

5  out of  5
rating by Michelle
"Great customer service, the worker named Luis answered all my questions"
We responded:
"Our goal at Ron Pino - State Farm Insurance is to give the best customer service in the insurance industry. Thanks for taking the time to share your experience."