State Farm® Insurance Agent Ron Pino
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Judy Garcia
August 7, 2025
5
out of
5
rating by Judy Garcia
"I would like to thank Ron Pino and his staff for the assistance I received because of the accident. Ron and his staff are very professional. Great rates also!!! Thank you Ron"
We responded:
"Thank you, Judy, for your kind words. We are dedicated to taking care of our customers, especially when they need claims assistance here at Ron Pino - State Farm Insurance. Before I was an Agent, I ran a State Farm Claims Office. It is my goal to be your Champion and deliver the best service, when you need my help the most. Thank you for your business!"
Anel Gamboa
August 5, 2025
5
out of
5
rating by Anel Gamboa
"Jorge was helpful and kind upon walking in. Linsey was a huge help was well!"
We responded:
"We are truly blessed to have Jorge on our team at Ron Pino - State Farm Insurance. Our goal is to provide our customers with the best possible service. Please contact us if we can help with any of your insurance needs."
Janett Sanchez
July 20, 2025
5
out of
5
rating by Janett Sanchez
"I just got a new car and Antonio Castañeda was very informative. He answered all the questions I had. Super professional and honest."
We responded:
"Thank you, Janett, for taking the time to recognize Anotnio. We a really blessed to have him on our team at Ron Pino - State Farm Insurance. Please contact us with any insurance questions or concerns. Our goal is to provide great customer service. Take care!"
Emmanuel Bustillos
July 1, 2025
5
out of
5
rating by Emmanuel Bustillos
"Antonio Castañeda was very professional and went beyond what I expected. He shared all the options that was available for me and answers every question. My experience with Antonio was very pleasant. I look forward to continue being loyal client."
We responded:
"Thanks a bunch for your kind words, Emmanuel. It's reviews like this that make us at Ron Pino - State Farm Insurance excited to come in every day."
Adrian Arroyo-Alvarez
June 30, 2025
5
out of
5
rating by Adrian Arroyo-Alvarez
"Antonio Castaneda is a professional, intelligent insurance agent that always keeps his customers best interest in mind. Thank you for taking care of our family Antonio!"
We responded:
"Thank you for your kind comments about Antonio. We are committed to ensuring the satisfaction of our customers here at Ron Pino - State Farm Insurance, and are happy that you had such a positive experience. Take care!"
Delila Brojer
June 13, 2025
5
out of
5
rating by Delila Brojer
"I met with Ashlee to start a few new policies and she was fantastic! She was very knowledgeable, kind, and very patient. She helped me to add everything that I need to feel fully covered and insured. I am confident with my policies and I would highly recommend her for any of your insurance needs! 😃"
We responded:
"Here at Ron Pino - State Farm Insurance, we put a great amount of care and time into each appointment as we know the importance of a happy and healthy client! We certainly hope our dedication shows!"
Darelle Harper
June 2, 2025
5
out of
5
rating by Darelle Harper
"Like many Americans, I was looking around for the best deal to insure my properties and vehicles. I had the pleasure of working with Ashlee- The manager of this office. She was very professional. She had a great attitude toward helping me find the best premiums and discounts to save me the most money. Ashlee was direct, and throughout the interaction, she made sure I understood my protections and obligations. The information she provided and her knowledge of the ins and outs of insurance gave me great confidence I was making the right decision!⭐⭐⭐⭐🌟. Thanks for having great people to help serve your customers!"
We responded:
"We're glad to hear that you were very satisfied with our services. Thank you for working with us at Ron Pino - State Farm Insurance. We hope you have a great day!"
Saul Valdez
May 30, 2025
5
out of
5
rating by Saul Valdez
"Antonio has been very helpful. Antonio has answered all my questions and addressed all my concerns. He is very well educated and knowledgeable with the insurance company and is bilingual. Antonio ha sido de gran ayuda. Ha respondido a todas mis preguntas y ha abordado todas mis inquietudes. Es muy competente y conoce muy bien la companía de seguros, además de ser bilingue."
We responded:
"I really appreciate you giving us such a great review here at Ron Pino - State Farm Insurance. Antonio is an outstanding team member. Please contact us with any questions or concerns regarding any of your insurance needs."
Alejandra Arroyo
May 22, 2025
5
out of
5
rating by Alejandra Arroyo
"Just switched to State farm, Antonio was so helpful helped me with all my insurance needs"
We responded:
"Hello Alejandra and thank you for taking the time to leave us a review. We strive here at Ron Pino - State Farm Insurance to make each customer experience a positive one. Please contact us, if we can help you with any of your insurance needs. "
MaryJane Lopez
May 16, 2025
5
out of
5
rating by MaryJane Lopez
"Jorge was very, very helpful 😃😃"
We responded:
"Thanks for your 5 Star review. We really appreciate your business here at Ron Pino - State Farm Insurance."
LINDA M Knight
March 10, 2025
5
out of
5
rating by LINDA M Knight
"3/10/25 STATE FARM: RON PINE LINDSEY DAVIS, THANK YOU FOR ALL YOUR HELP WITH MY PROPERTIES AND VEHICLES. YOU SAVED ME MONEY AND TIME. YOU WERE EXCELLENT WITH DETAILS AND AND FOLLOW THROUGH! SINCERELY, LINDA K."
We responded:
"Thank you, Linda, for your 5 Star review of Ron Pino - State Farm Insurance. Lindsey is truly an asset to our team. Please call us, if we can help you with any of your insurance needs."
sohrab saeidi
January 31, 2025
5
out of
5
rating by sohrab saeidi
"One of the best people to handle your insurance. Ron is very patient and explains everything in detail to help you better understand. He works overtime just to make sure his customers are satisfied. Very rare to find a person like this in the insurance business."
We responded:
"Thank you for your kind comments about Ron Pino - State Farm Insurance. We are truly committed to taking care of our customers, especially when you have a claim. Ron 's background is in claims, as he ran a State Farm Claims Office, prior to becoming an Agent. We hope you have a great day."
Janie Macias
January 22, 2025
5
out of
5
rating by Janie Macias
"Thank you Jessica for reviewing all my policies. Great customer service. It was great seeing Ron Pino after so many years. Thank you once again, Janie"
We responded:
"Thank you for trusting Ron Pino - State Farm Insurance for so many years. It is people like you that make coming to work such a blessing. We look forward to serving you for years to come. We hope you have a wonderful day."
Carlos Aguirre
January 20, 2025
5
out of
5
rating by Carlos Aguirre
"Always good costumer service, thanks so much to Jorge he always helped me with any concerns about my policy and update 😀"
We responded:
"Thank you, Carlos, for recognizing Jorge's exceptional service. He is a huge asset to the Ron Pino - State Farm Insurance Agency. Please call us if you have any questions. Take Care! "
Jess Davis
December 16, 2024
5
out of
5
rating by Jess Davis
"Getting home and auto insurance was easy with help from Lindsey!"
We responded:
"Thank you for trusting us to take care of your Auto insurance and Home Insurance needs here at Ron Pino - State Farm Insurance. We are committed to providing exceptional service to our customers. Please let us know if you have any questions or concerns. We hope you have a wonderful day!"
Tierra Valerio
December 13, 2024
5
out of
5
rating by Tierra Valerio
"Jessica at the Ron Pino Agency is an absolute asset to the company! She was incredibly helpful and went above and beyond to assist me and my grandmother. Jessica patiently answered all of our questions and made sure we fully understood our policy, which gave us so much clarity and peace of mind. Her professionalism, kindness, and dedication to helping customers really stood out. If you need someone who genuinely cares and is willing to go the extra mile, Jessica is the person to turn to. Thank you so much for everything, Jessica!"
We responded:
"We appreciate your kind comments about our Staff her at Ron Pino - State Farm Insurance. We always want to be helpful, respectful, and considerate towards our customers. We strive to ensure that our customers are comfortable and confident in the insurance decisions they make. Please call us if we can be of further assistance. "
Bryan Cash
December 11, 2024
5
out of
5
rating by Bryan Cash
"I had such a helpful lady who went over and beyond to get me the best quote on my policy. Thank you very much Ashlee Otero for a job well done! She was very patient and understanding when I kept asking so many questions."
We responded:
"Thank you, Bryan, for taking the time to recognize the excellent service provided by our team here at Ron Pino - State Farm Insurance. Please let us know if we can help further with your Auto insurance, Home insurance, or Life insurance policies. We wish you the best and thank you for your business!"
Emily Gachuzo
December 3, 2024
1
out of
5
rating by Emily Gachuzo
"Manager extremely rude don’t come here!!! Increased my bill without letting us know, came in to ask about why it was increased and the manager said 3 different stories and got rude for no reason and refused to refund money Ashlee otero is her name BEWARE Update: I was never informed that what you’re saying, you came up with 3 different stories that don’t make sense. You guys were bluntly rude. Don’t come here!!"
We responded:
"Emily, I apologize for the confusion. The bill was not an increase, but money that you owed on one of your vehicles. Our agency reached out to the State Farm Billing Department to determine what options you may have. Please note that all refunds come from the State Farm Billing Department, not our office. We are waiting to hear back from them, as they have 24 hours to do so. Please know that we are diligently working on your behalf to resolve this matter. Thank you for your patience and understanding."
Robin Farmwoman
September 4, 2024
1
out of
5
rating by Robin Farmwoman
"They are fine as long as you don't make a claim. They send ever increasing bills reliably, and get snarky when you ask about the increases. Then, a claim, and all of a sudden they don't want to help or talk to you. So much for the "benefits" of dealing with a local agent. BEWARE"
We responded:
"Hi Robin. As I stated on the phone, our agency is definitely here to help. I am sorry that your experience with our claims department didn’t go the way that you wished it did. I also want to apologize if you thought I was harassing you on the phone by calling you back. I thought the call had dropped and I didn’t realize that you had hung up on me, so I called you back. Having said that, our agency is still here to help you if you need us. Please give me a call at (505) 877-1391 if you would like to discuss this further. Thank you for bringing this to my attention, and I hope we can resolve this to your satisfaction. Sincerely, Ron Pino State Farm Insurance"
Patty Grice
July 18, 2024
5
out of
5
rating by Patty Grice
"Have had Ron Pino as my State Farm Agent now for almost 23 years. We have only had a few claims for him, one car claim and one roofing issue and both have been settled excellently. Ron and his staff are excellent and I would recommend them to my friends."
We responded:
"Thank you for your kind words. We appreciate you taking the time to share your experience with us at Ron Pino - State Farm Insurance. We are committed to providing great service to our customers. We hope you have a wonderful day!"
Penny Fishel
April 19, 2024
5
out of
5
rating by Penny Fishel
"Lindsey was great to work with! She is very knowledgeable and State Farm’s rates are great."
We responded:
"We appreciate the five stars! Lindsey is amazing! We are blessed to have her on our Team at Ron Pino - State Farm Insurance. Please let us know if we can help with any of your insurance needs."
maria Parra
February 16, 2024
5
out of
5
rating by maria Parra
"Excelente servicio"
We responded:
"Gracias por tomarse el tiempo para darnos cinco estrellas a la oficina de Ron Pino - State Farm Insurance."
Regina Aguilar
February 15, 2024
1
out of
5
rating by Regina Aguilar
"I have been with this insurance for year's every time I have called for help on repairs Insurance does not cover?? Why am I paying you if you cannot help when I need it? I WOULD NOT RECOMEND THIS COMPANY"
We responded:
"We are so sorry that your window is not covered by your Homeowners Insurance. Unfortunately, no Homeowners policy covers repairs that are the result of wear and tear, maintenance, or poor installation. Please contact us at your earliest convenience, so we can talk about this further."
elijah flores
February 10, 2024
5
out of
5
rating by elijah flores
"Great Experience.. Lovely staff and amazing atmosphere."
We responded:
"Thank you for taking the time to give us a 5 Star review. Our goal at Ron Pino - State Farm Insurance is to give great customer service. Thank you for your business. "
Concepcion Moreno
February 8, 2024
5
out of
5
rating by Concepcion Moreno
"Mira contenta y agradecida."
We responded:
"Gracias por tomarse el tiempo para darnos cinco estrellas a la oficina de Ron Pino - State Farm Insurance."